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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christina Bouie

March 11, 2026

5  out of  5
rating by Christina Bouie
"I had an excellent experience working with Alyssa. She helped me with all my questions and get my other policy canceled and has saved me money! Thanks"
We responded:
"We are proud to have Alyssa on our team! Thank you for the great feedback. "
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Fortnite Beary

March 11, 2026

5  out of  5
rating by Fortnite Beary
"I had a great experience working with Alyssa chapman. She was extremely helpful, patient, and took the time to explain all of my options so I could choose the best coverage for my needs. The whole process was smooth and stress-free, and she made sure I understood everything before finalizing my policy. What really stood out was her professionalism and how quickly she responded to my questions. It’s clear she truly cared about helping her customers and making sure they’re properly covered. I highly recommend Alyssa to anyone looking for reliable insurance and excellent customer service."
We responded:
"We are so glad to hear that Alyssa took great care of you and your insurance needs!"
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Amber Cotton

March 11, 2026

5  out of  5
rating by Amber Cotton
"Alyssa was super professional. Her assistance was much appreciated and she answered all my questions I had! :)"
We responded:
"Thank you for the kind review, Amber!"
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Ashley Morits

March 11, 2026

5  out of  5
rating by Ashley Morits
"I had a great experience when calling to request a quote. The representative I spoke to, Alyssa, was very helpful and very thorough!"
We responded:
"Thank you for your kind words! We’re glad Alyssa could provide you with helpful and thorough support. It’s great to hear she made the process easy and positive for you!"
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Matthew Webb

March 11, 2026

5  out of  5
rating by Matthew Webb
"Alyssa helped me save over 100 bucks a month! I received such wonderful service from her! 10/10 recommend coming to Alyssa for any of your insurance needs!!!!"
We responded:
"We're so glad to hear that you had a great experience with our office!"
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Alex Sizemore

March 6, 2026

5  out of  5
rating by Alex Sizemore
"Super cool guy, would definitely recommend Tanner to everyone"
We responded:
"We agree!"
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Marie Shuaghnessy

March 6, 2026

5  out of  5
rating by Marie Shuaghnessy
"Alyssa Chapman was very helpful and polite.Made.sure I understood and answered my questions"
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Sarah Cagle

March 4, 2026

5  out of  5
rating by Sarah Cagle
"Alyssa Chapman was the BEST to work with. She made switching from another brand so easy! Definitely ask for her! You won't regret it!"
We responded:
"Thank you for the kind review, Sarah! We are proud to have Alyssa on our team and so glad she took great care of you. "
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Kirsten

March 2, 2026

5  out of  5
rating by Kirsten
"Alyssa is the BEST. She got me a great rate with even more coverage on my auto and working with me on my business as well. 100% recommend!"
We responded:
"I am so glad you were pleased with the level of service and expertise you received from Alyssa!"
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RW

March 2, 2026

5  out of  5
rating by RW
"Alyssa was awesome went above and beyond 👍🏻👍🏻"
We responded:
"We're so glad to hear you were pleased with your experience and that Alyssa took great care of you!"
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Erica Sovereign

February 25, 2026

5  out of  5
rating by Erica Sovereign
"It was super easy to get connected with someone and the process was simple!"
We responded:
"I’m glad the process was easy! We’re here to help with any future insurance needs."
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Bailey Berry

February 25, 2026

5  out of  5
rating by Bailey Berry
"I recently transitioned my auto policy to State Farm and had a great experience working with Tanner Sizemore. He was professional, knowledgeable, and made the entire process seamless. He clearly explained my options and ensured the transition from my previous provider was smooth and efficient. Most importantly, he was able to reduce my policy cost by half while maintaining the same coverage. I highly recommend this State Farm branch for anyone seeking reliable service and significant savings on their insurance."
We responded:
"Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that Tanner provided professional, knowledgeable, and seamless service while helping you save significantly on your auto policy. Your recommendation means a lot to us, and we’re always here to support you with any of your insurance needs in the future!"
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Dylan Black

February 24, 2026

5  out of  5
rating by Dylan Black
"Sam sat down with me to present multiple auto coverage options and found a policy that works for us. The office was full of friendly faces and fresh coffee!"
We responded:
"Thanks for the great review, Dylan. We're glad we could help get you and Sophie that right coverage!"
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Shelby R

February 24, 2026

5  out of  5
rating by Shelby R
"Alyssa was great!!"
We responded:
"She is great! Thank you for taking the time to leave such a kind review."
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Alysha

February 23, 2026

5  out of  5
rating by Alysha
"Alyssa was extremely helpful, will always go see her for all my insurance needs!"
We responded:
"She is one of the best!"
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Mel Carpenter

February 23, 2026

5  out of  5
rating by Mel Carpenter
"I have had an excellent experience working with Sam Carpenter State Farm Agency. Sam and his team demonstrate a high level of professionalism, responsiveness, and industry expertise. From policy selection to ongoing service support, every interaction has been efficient and customer-focused. Sam and his team are committed to clear communication and personalized guidance. They take the time to thoroughly explain coverage options, ensuring informed decision-making aligned with both short and long term objectives. I would confidently recommend Sam Carpenter and team to individuals and organizations seeking dependable coverage backed by professional service and integrity."
We responded:
"Thank you for your kind words and thoughtful recommendation! We're delighted to hear that we provided you with professional, responsive, and personalized service. Your trust means a lot to us, and we look forward to continuing to support your insurance needs."
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Joe Ferrazza

February 19, 2026

5  out of  5
rating by Joe Ferrazza
"Sam Carpenter and his team at State Farm in Pensacola are amazing. Sam isn’t just an agent - he’s a trusted advisor who really listens and helps you find the best coverage for your insurance needs and financial future. His professionalism and the quality of his team make the whole process easy and stress-free. If you want someone who truly cares and has your back, I highly recommend Sam and his crew!"
We responded:
"Thank you for the wonderful review! At our office, we take pride in truly listening to our customers and helping them find the best coverage to protect their insurance needs and financial future. Our goal is to make the entire process easy and stress-free, and it’s rewarding to hear that our professionalism and dedication shine through. We’re committed to being a trusted partner who genuinely cares and has our customers’ backs every step of the way. We appreciate your recommendation and look forward to serving more members of the community!"